mvb88 Terms and Conditions

01 General Provisions

mvb88 is an online gaming platform that provides slot games, live casino, cricket betting, and other gaming entertainment for users in Bangladesh. These terms are to be interpreted in accordance with the applicable laws of Bangladesh.

In these terms, "platform" refers to the mvb88 website, mobile version, and all associated services. "User", "you", or "member" refers to any person registered on the platform.

mvb88 reserves the right to amend, modify, or update these terms at any time. Continued use of the platform after updated terms are published will be considered acceptance of the new terms.

02 Account Registration and Eligibility

2.1 Age Requirement

To open an account on mvb88, you must be 21 years of age or older. This platform is intended for users aged 21 and above only. Providing a false age during account registration is a serious violation and will result in immediate account closure.

2.2 One Person, One Account

Each person may create only one account. If multiple accounts belonging to the same person are detected, all accounts will be closed and any deposited funds may be forfeited.

2.3 Accuracy of Information

All information provided at the time of registration must be true, accurate, and complete. Any changes to your information must be reported to the platform promptly. mvb88 may request supporting documents for identity verification (KYC) at any time.

• Copy of national ID card or passport
• Proof of current address
• Proof of ownership of the payment method

03 Account Security and Responsibility

It is your responsibility to keep your account login details (username and password) completely confidential. Allowing any third party to use your account is strictly prohibited.

If you suspect unauthorized access to your account, notify the mvb88 support team immediately. The account may be temporarily suspended until the investigation is complete.

mvb88 will not be held responsible for any losses arising from third-party account access caused by the user's own negligence.

04 Deposit and Withdrawal Policy

4.1 Deposits

The minimum deposit amount on mvb88 is ৳300. This limit applies to all payment methods. Accepted payment methods: bKash, Nagad, Rocket, Upay, and bank transfer.

Deposit processing is generally instant. However, if there is a delay due to technical or banking reasons, the user will be notified through support.

4.2 Withdrawals

The minimum withdrawal amount is ৳1,000. Withdrawal requests generally take between 15 minutes and 2 hours to process.

• Full account verification (KYC) must be completed before a withdrawal can be made.
• The withdrawal method must be consistent with the deposit method.
• Unusual or suspicious withdrawal requests may be held for investigation.
• Withdrawals will be delayed if bonus wagering requirements have not been met.

05 Bonus and Promotion Terms

5.1 Welcome Bonus

The mvb88 welcome bonus is 150% on the first deposit, up to a maximum of ৳8,000. A minimum deposit of ৳300 is required to receive this bonus.

The wagering requirement on the bonus is 10 times (10x). This means withdrawals can be made after placing bets totaling 10 times the combined deposit and bonus amount.

5.2 VIP Program

The mvb88 VIP program has three tiers:

• Bronze: Weekly cashback up to 0.4%.
• Silver: Weekly cashback up to 0.8%.
• Gold: Weekly cashback up to 1.2%.

Higher VIP tiers can be reached based on regular play and activity on the platform. Details about the benefits of each tier are available from the support team.

5.3 General Bonus Terms

• More than one bonus cannot be claimed at the same time.
• Bonuses must be used within a set period from the date they are issued.
• Bonus funds cannot be withdrawn directly; withdrawals can only be made after wagering requirements are met.
• Claiming bonuses through multiple accounts, proxies, or VPNs is strictly prohibited.

06 Gaming Rules and Fair Play

mvb88 believes in fair play. All games on the platform are operated through verified providers (Pragmatic Play, JILI, PG Soft, Spribe, Evolution Gaming, Ezugi, Microgaming, NetEnt) and use Random Number Generator (RNG) technology.

Game outcomes are entirely random and not predetermined. If a technical error occurs mid-game, that round may be voided and the bet amount will be refunded.

In the event of a dispute over a game result, mvb88's game log will be considered the final determination.

07 Prohibited Activities

The following activities are strictly prohibited on mvb88:

• Creating or operating multiple accounts.
• Registering using a false identity or false information.
• Conducting fraudulent activity to obtain bonuses.
• Using software bots, automated scripts, or artificial intelligence to gain a gaming advantage.
• Using the platform for money laundering or illegal financial transactions.
• Attempting unauthorized access to the platform's software or security systems.
• Harassing, intimidating, or defrauding other users.
• Exploiting bugs or vulnerabilities in the platform's systems.

08 Account Suspension and Closure

8.1 mvb88's Rights

mvb88 reserves the right to suspend or close any account at any time, for any reason or no reason, with or without prior notice. In particular:

• In cases of violation of these terms.
• On suspicion of fraudulent activity.
• If verification documents are not submitted.
• If there is a threat to the security of the platform.

8.2 User Rights

You may voluntarily close your account at any time. To do so, contact the support team. Before closing your account, ensure that all valid funds have been withdrawn.

09 Responsible Gaming

mvb88 places the highest priority on responsible gaming. We believe that gaming should be an entertaining experience, not a financial burden.

Users may take advantage of the following tools:

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Gaming Break: Temporarily close your account for a set period.
• Self-Exclusion: Request a long-term or permanent account closure.

If you are experiencing gaming addiction or related issues, contact support immediately or read our Responsible Gaming page.

10 Privacy and Data Protection

mvb88 is committed to protecting users' personal information. The information you provide is used only for account management, payment processing, and improving platform services.

All data is secured through SSL encryption technology. Information is not sold or shared with third parties, except where required by legal obligation.

For detailed information about our privacy practices, please visit our Privacy Policy page.

11 Intellectual Property Rights

All content on the mvb88 platform — logos, designs, text, graphics, software, and other materials — is the intellectual property of mvb88. Reproduction, distribution, or use of these materials without explicit written permission is prohibited.

Intellectual property rights for game software and content are reserved by the respective game providers (Pragmatic Play, JILI, PG Soft, Spribe, etc.).

12 Limitation of Liability

To the maximum extent permitted by law, mvb88 will not be held liable for:

• Losses caused by technical errors, server disruptions, or internet connectivity issues.
• Delays or errors related to third-party payment systems (bKash, Nagad, Rocket, Upay).
• Account information leaks caused by the user's own negligence.
• Financial losses resulting from improper use of the account.

mvb88 always strives to maintain the highest service standards. However, no uninterrupted guarantee can be given regarding the availability or functionality of the platform.

13 Changes to Terms

mvb88 reserves the right to change these terms and conditions at any time. Users will be notified of significant changes via a notice on the platform.

Continuing to use the platform after any changes means you are agreeing to the new terms and conditions. It is therefore recommended that you check this page regularly.

14 Contact & Complaint Resolution

If you have any questions, comments, or complaints regarding these terms and conditions, please contact us in the following ways:

• Live Chat: Direct support in Bengali is available 24/7.
• Email: [email protected]

After receiving a complaint, mvb88 will respond within a reasonable time. Both parties' views will be considered in resolving the complaint, and mvb88's decision will be considered final.

For more information, visit our FAQ page or our About Us page.